Frequently Asked Questions

How do I know my measurements?

Here is our measuring chat that can guide you on how to measure your head. All you need is a measuring tape and we will be able to categorize you in the small, medium or large capsize.

How to take head measurements

Difference between HD lace and Swiss lace?

HD lace is ultra thin lace, Which gives a seamless finish, and illusion hairline.
However, Swiss lace is slightly thicker than HD lace and a lot more less durable but also provides a natural finish

Can I customize my own wig?

Of course you can you can send us a picture of your desired look, and we will most certainly achieve it.

How are your wigs constructed?

All of our wigs are carefully handmade stitch, making sure that your unit last as long as
possible. Elastic band and Wig Comb is attached to all of our units for that extra security, however, factory made wigs and full lace wigs will be specified in the description box.

What is the difference between lace, Frontal and lace closure?

Lace closures usually comes in 2 x 7, 4 x 4, 5 x 5, 6 x 6 or 7 x 7 inches
Lace frontals come in 13 x 4 or 13 x 6 inches
Measuring from ear to ear, and also given a more realistic look.

How long does it take to get my order?

Once your order is placed, please allow 7-14 working days for delivery. For our Luxury Collection, processing times may be slightly longer, as these wigs are custom-made from single donors to ensure the highest quality. However, we strive to meet all deadlines and will promptly inform you of any changes to the estimated delivery time. If you require expedited processing, please contact us via email or WhatsApp to discuss express options.

Return on exchange policy ?

If you are unhappy with your units which rarely happens, we offer a 7 day return or exchange policy, only if the unit hasn’t been worn or the lace cut off.

Shipping and delivery?

Worldwide shipping is available once order is shipped. We will provide you with a tracking number.